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In March 2025, while working on the  BCS-As  (Bespoke Customer Service Agents) as a part of the Be Customer Smart portfolio for luxury hotels I realised that AI Agents can be created to resemble some well-known movie or book characters such as, for example,  Mr. Carson  (Downton Abbey), or Ksenia Baskakova ( Гостиница Россия  TV series). For, they are not only impeccable in what they do or how they serve, but also unforgettable and so attractive in their uniqueness. Real pers